PSA Convention 2025

The Ultimate Gathering for Appliance Service Professionals

September 22–25, 2025 | Las Vegas, NV

Get ready for PSA Convention 2025 — the premier event where appliance repair professionals come to learn, grow, and connect. Hosted by the Professional Service Association (PSA) and Service Alliance Group, this four-day experience combines world-class training, unbeatable networking opportunities, and hands-on access to the latest tools and technology — all at the most affordable price in the industry.

Build your future. Expand your skills. Supercharge your business.

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ABOUT EVENT TALK

For over 30 years, the Professional Service Association (PSA) has led the way in elevating the appliance repair industry through education, certification, and community.

This year’s convention, in partnership with Service Alliance Group, raises the bar to Elevate The Industry even higher. It offers a powerful mix of business development sessions, advanced technical training, and exclusive manufacturer certifications.

Whether you’re a seasoned business owner, a technician looking to level up, or just starting your journey, this event delivers maximum value at a cost that fits your budget.

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Join us in Las Vegas and experience the ultimate event, designed to support your success.

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SESSIONS

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EVENT HIGHLIGHTS

What You Can Look Forward To at PSA Convention 2025:

OEM Manufacturer Training from top brands
Advanced Business and Technical Sessions
Vibrant Trade Show with leading vendors
Prestigious Awards Banquet and Exciting Giveaways
Engaging Keynote Speakers
Get Certified individually or as a Service Center
The Nation’s Top Tech Contest
Breakfast and Lunch Provided Daily
Networking Cocktail Hour and Sponsored Outings
Outstanding Las Vegas venue location

Every day is packed with learning, networking, and opportunities to elevate your future.

BUSINESS DEVELOPMENT CLASSES

Elevate Your Business to the Next Level

Our business development track is packed with real-world strategies that drive real-world results.
Learn directly from successful appliance business owners, marketing experts, and leadership coaches who know exactly what it takes to grow in today’s market.
You’ll walk away with proven frameworks for:

Scaling from a one-person operation to a seven-figure company
Learning how to use AI technology to transform your business
Setting smart budgets and making strategic hires
Building unforgettable customer experiences
Cracking the pricing puzzle to maximize profits

If you want to grow smarter and faster, these sessions are for you.

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TECHNICAL TRAINING CLASSES

Master the Skills That Set You Apart

Expand your technical expertise with sessions designed to give you a serious edge.
From advanced diagnostics to troubleshooting the newest appliances on the market, you’ll get hands-on knowledge you can immediately apply in the field.

Our technical classes are perfect for:

Technicians seeking to sharpen their skills
Companies looking to upskill their teams
Anyone pursuing professional certifications

Learn from master technicians and manufacturer trainers and earn credentials that open new doors for your career.

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Become a Certified Service Center

Stand Out. Get Certified. Grow Your Credibility.

At PSA Convention 2025, you’ll have the opportunity to take your business — and your team — to the next level by earning nationally recognized certifications that signal excellence to your customers and peers. Certification testing and training will be available throughout the event for:

Certified Consumer Specialist (CCS)
Certified Service Manager (CSM)
Certified Master Technician (CMT)
Certified Technician (TCAP)

Becoming a Certified Service Center demonstrates your commitment to quality, professionalism, and continued improvement — and gives your company a competitive edge in today’s market.

Invest in your team. Build trust with your customers. Set a higher standard.

WHO SHOULD ATTEND

This Convention is Built for You If You Are:

An independent technician who wants to sharpen their skills.
A business owner determined to grow, streamline, and scale.
A team leader focused on developing top-performing technicians.
A new entrepreneur entering the appliance repair industry.
A vendor, supplier, or manufacturer supporting the service community

If you’re serious about taking your business or career to the next level, PSA Convention 2025 is your must-attend event.

APPLIANCE MANUFACTURER TRAINING

Get Certified. Stay Ahead.

Top appliance manufacturers will be on-site delivering exclusive, hands-on training sessions you can’t find anywhere else.

Learn directly from the brands you service — including service bulletins, diagnostic updates, repair techniques, and insider best practices.

Earn valuable certifications that:

Boost your expertise
Strengthen your credentials
Unlock opportunities for authorized service work

This is your chance to learn straight from the source — and gain a major advantage in today’s competitive marketplace.

GROW YOUR APPLIANCE REPAIR BUSINESS

Turn Knowledge into Real Growth

At PSA Convention 2025, you’re not just attending classes — you’re building the future of your business.

You’ll discover:

Proven strategies to win more customers
Systems to streamline operations and increase profitability
Marketing techniques to build a brand that stands out
Networking opportunities that open doors to new partnerships and mentorships

All delivered at an incredible value that ensures your investment pays dividends for years to come.

Serious growth starts here.

INDUSTRY TRADE SHOW

Explore Innovations. Build Connections. Unlock Opportunities.

Step onto the trade show floor and experience the heart of the industry.

This high-energy space brings together top manufacturers, parts suppliers, software companies, and service providers under one roof.

You’ll:

Demo the latest tools, tech, and products
Meet directly with vendors and OEM reps
Discover show-only deals and new solutions
Stock up on swag, samples, and insider insights

Whether you’re looking for the next game-changing tool or expanding your vendor network, the trade show is a must-visit highlight of the convention.

FEATURED SPEAKERS

Learn from Industry Trailblazers. This year’s speaker lineup features powerhouse leaders, master technicians, and marketing and business experts ready to share their secrets to success.

From keynote inspiration to tactical workshops, every session is packed with insights you can immediately apply to accelerate your career or business. Stay tuned as we announce the incredible professionals who will be taking the stage!

INDUSTRY TRADE SHOW

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DAY 1